How Can I Talk to a Vet After Hours? Online Options & Helpful Ideas (Vet-Approved)

If you’re a pet parent, you’re undoubtedly aware that it’s not a matter of ‘if’ but ‘when’ you will need veterinary advice outside regular clinic hours. In our household, there seems to be a conspiratorial agreement between our animals that all vet-related sicknesses or injuries must arise outside of our vets’ opening hours.

Fortunately, there are several online options and resources available to help guide you in these situations. From virtual consultations to pet telehealth hotlines, you can access professional advice without needing to leave your home. Services like PangoVet, pet insurance hotlines, and even online pet communities offer different levels of support depending on the urgency of your pet’s needs.

That being said, if your pet is experiencing severe signs—such as difficulty breathing, continuous bleeding, seizures, severe pain, bloating, or signs of poisoning—it’s crucial to contact an emergency vet immediately, as these situations require urgent care.

However, for less severe issues, telehealth options can be a practical and stress-free alternative. Minor health concerns, behavior questions, and non-urgent issues are great examples of when virtual services can save you a trip to the clinic.

This guide covers some of the best after-hours options, so you know exactly where to turn for reliable pet care, no matter the time.

PGV Divider 1

How to Talk to a Vet After Hours

1. PangoVet: Comprehensive Teletriage and Teleadvice

PangoVet is a full-service telehealth platform that connects pet owners with licensed veterinary professionals through video, phone, or chat, any time of the day or night, anywhere in the world.

This convenient option allows you to get help on a range of health concerns—from ear infections and gastrointestinal issues to behavior and wellness advice—all from the comfort of your home. If the situation requires an in-person visit, PangoVet can even help you locate an open clinic nearby.

Through a personalized 20-minute video call, you can speak directly with an expert veterinarian who will assess your pet’s needs, ask relevant questions, and offer guidance tailored to your concerns.

While PangoVet doesn’t prescribe medications, our team provides valuable advice on your pet’s care and can recommend when an in-person visit is necessary. The goal here is to provide you with peace of mind and help you to make the best health decisions for your pet—all from the convenience of home.

PangoVet_Woman Using Phone_v1_Jul 16 2024


2. Pet Insurance Hotlines

Many pet insurance providers now offer dedicated 24/7 hotlines as a part of their policies, allowing pet owners to get reliable veterinary advice at any time.

This service is mainly helpful for insured pet owners, as it’s often included in their policy at no additional charge. Through the hotline, you can connect with a licensed vet or veterinary technician who can provide immediate advice, helping you understand whether your pet’s issue requires an emergency visit or can wait for regular hours.

As with PangoVet services, they may also help to guide you through first aid steps if necessary. This feature, however, is usually accessible only to policyholders and may have limitations on the depth of advice they can provide without an established veterinary-client-patient relationship (VCPR).

Nonetheless, this option can be a cost-effective and convenient choice for pet owners looking for on-demand advice.


3. Mobile Veterinarians

Mobile veterinarians provide an in-home care option for pets and are available in many urban and suburban areas. Some mobile vets offer after-hours visits, making this a valuable alternative if your pet needs urgent care at night.

Mobile veterinary services bring the clinic to you, which is beneficial for pets who get anxious about car rides or unfamiliar environments. This can be especially helpful for minor injuries, chronic health issues, or conditions where immediate attention is helpful but an emergency room visit isn’t necessary.

However, mobile veterinarians might have limited availability and may not operate in rural or remote areas. Also, due to the nature of house calls, they may not be equipped to handle severe emergencies. If you are looking at going down the mobile vet route, discuss your pet’s condition with them on the phone beforehand and they will be able to give you advice on whether or not this visit will fall within their scope of care.

Additionally, checking the availability of mobile vets near you is a good proactive step to ensure you have options for in-home care if your pet requires after-hours attention. This may be of particular interest for pets receiving end-of-life care.

male vet checking up the dog at home
Image Credit: felixmontana, Shutterstock

4. 24/7 Animal Hospital Emergency Lines

Most animal hospitals, especially emergency clinics, have 24/7 hotlines available to offer guidance in urgent situations. These hotlines connect you with trained staff who can help assess your pet’s signs of illness, provide basic first-aid advice, and determine whether you should bring your pet in for immediate care.

While these hotlines are extremely helpful in emergencies, they are often intended for crisis situations rather than general advice. Therefore, they may not be as helpful for ongoing issues or mild concerns. Many emergency lines are directly tied to specific hospitals, which may limit their assistance to patients within a certain radius. While these hotlines don’t replace the need for regular checkups, they are invaluable for providing peace of mind and fast guidance when every second counts.


5. Online Pet Communities

Online pet communities, such as forums, social media groups, and pet-specific Q&A websites, can be a resource for sharing and receiving advice from fellow pet owners.

These platforms offer a variety of perspectives and may provide useful tips, especially for minor concerns or breed-specific questions. You can ask about common pet behaviors, dietary tips, or general health care questions and receive input from a community of experienced pet owners.

However, it’s important to remember that most members of these communities are not veterinary professionals, so please consider this option only for very minor conditions and take all advice with a big old heaping of salt.

Because there is often a scarcity of regulations or standards in these groups, the advice may not always be accurate or applicable to your pet’s unique situation. While these forums are a great supplemental resource for non-emergency questions, they should never replace professional veterinary advice for serious concerns. When in doubt, contacting a licensed vet is always the safest route for your pet’s health.

man using his phone with tabby cat on his lap
Image Credit: KDdesign_photo_video, Shutterstock

PGV Divider 1

Conclusion

Along with death and taxes, you can count on your pet needing after-hours care at some point in your journey together. Whether it’s late at night or a holiday weekend, these options should give you peace of mind when in-person care isn’t available.

From dedicated pet insurance hotlines and mobile veterinarians to 24/7 emergency lines and online communities, these resources offer varying levels of support.

But for the ultimate convenience and expert advice, PangoVet stands out, providing accessible, virtual veterinary guidance for a range of issues. No matter the situation, knowing where to turn can bring peace of mind and help you make the best choice for your pet’s health and comfort.


Featured Image Credit: imtmphoto, Shutterstock

The post How Can I Talk to a Vet After Hours? Online Options & Helpful Ideas (Vet-Approved) appeared first on PangoVet.

13 Common Eye Problems in Dogs: Vet-Verified Signs & Treatment Options

Your pet’s puppy dog eyes are irresistible, but if you’ve been gazing into your pup’s eyes and noticed that they seem a bit cloudy or irritated, things are suddenly less cute and more worrying. Eye problems are common in dogs, especially in certain breeds, some of which are minor and some of which are quite serious. But how can you tell whether your dog is suffering from a minor irritation or a blinding problem?

While taking your dog to the vet is always the best option in any situation where you fear your dog may be unwell, knowing the signs of eye issues and disorders in dogs is also highly beneficial. We’ll share 13 common eye problems dogs encounter, the signs your dog is dealing with them, and what treatment options are available. So, keep reading!

Divider_Dogs 1

The 13 Common Eye Problems in Dogs

1. Watery Eyes (Epiphora)

French poodle with watery eyes
Image Credit: oasisamuel, Shutterstock
Signs: Watery discharge, discoloration of the skin below the inner corner of the eye
Treatment: Surgery, Eyedrops, medication

Watery eyes or epiphora are exactly what they sound like—water draining from a dog’s eyes eventually causing tear stains. Some breeds, like Poodles, Maltese, or Shih Tzus suffer from this condition more often than others, usually because they are born with an abnormal drainage system. Some dogs may develop epiphora (usually unilateral) due to a blockage along the drainage route. Diagnosis in cases of watery eyes is not always straightforward and may involve tear duct examination and flushing, imaging, and even surgery.


2. Cataracts

cataract in dogs
Image Credit: Masarik, Shutterstock
Signs: Cloudy eyes, vision impairment
Treatment: Surgery

The first thing to know about cataracts is that if they are small, you may not see any obvious clouding at all. If you do see any indication of cataracts, it will be a cloudy or hazy spot in your dog’s eyes and some visual impairment, depending on the severity.

This eye problem is one of the most common causes of canine blindness, as cataracts cause the lens of the eye to become cloudy, obscuring the dog’s vision. Cataracts are often inherited, particularly in breeds such as the American Cocker Spaniel, Boston Terrier, Golden Retriever, and Poodle. However, cataracts can also be caused by aging, diabetes, injury, or a poor diet. Surgery is the only recognized way to treat cataracts, as topical medications haven’t been found to be very effective.


3. Cherry Eye

Beagle suffering from cherry eye
Image Credit: Warut Chinsai, Shutterstock
Signs: Pink tissue protruding from the eye’s inner corner
Treatment: Surgery

Cherry eye occurs when the tear gland on a dog’s third eyelid protrudes out of its normal location. It appears as a prolapse of pink tissue in the inner corner of the eye (hence the name of this eye issue), and while it can occur in any breed, it is commonly found in Beagles, Boxers, Pugs, and English Bulldogs among many others. When the tear gland is displaced like this, the exposed tissue gets inflamed and it can get damaged. Sometimes, the gland may go back to its normal position, but most of the time, it remains prolapsed and surgery is required to fix the problem. Even after surgery, cherry eye can return in dogs, too.

You absolutely want to take your dog to see their vet if you notice cherry eye!


4. Conjunctivitis

Close up of dog with conjunctivitis
Image Credit: Alexandr Jitarev, Shutterstock
Signs: Bloodshot eyes, squinting, eye discharge, pawing at the eye
Treatment: Eye drops, ointments, and sometimes oral medication

Conjunctivitis, often known as pink eye, affects the conjunctiva of the eye (the mucosal tissue that lines the eyelids and the white of the eye), causing it to become inflamed. This inflammation can be caused by bacterial, viral, fungal, or parasitic infection or it can be triggered by allergies and immune-mediated conditions. Treatment for conjunctivitis depends on the cause, but generally speaking, it is treated with ointments, eye drops, and occasionally oral medication.

Conjunctivitis can affect the whites of the eye and the lining of the eyelids. It can be caused by irritants such as smoke or dust, a foreign body in the eye, or dry eyes. It can even appear as a sign of other diseases, so you want your pup checked out if you think they could have this.


5. Corneal Ulcers

Pug with corneal ulcer
Image Credit: Mateus Cecon Arsie, Shutterstock
Signs: Squinting, cloudiness, discharge, redness, rubbing of the eye
Treatment: Topical medication, sometimes surgery

Corneal ulcers happen when a dog’s cornea is scratched, injured, or infected. Depending on how deep the wound is, an ulcer can even lead to an eye perforation. Ulcers can be quite painful for pups, so you may find a dog with one of these rubbing at their eye or squinting. Dogs with prominent eyes, such as brachycephalic breeds, are more prone to developing corneal ulcers because they lack protection.

Treatment will consist of pain relief, antibiotics, lubricating drops, and a protective collar to avoid complications. In some cases, surgery may be needed to repair the wound. Get your pet to the vet right away if you believe they have an ulcer, so your pup won’t be in pain longer than they have to be.


6. Dry Eye

Veterinarian applying eye drops on Chihuahuas eyes
Image Credit: Tsuguliev, Shutterstock
Signs: Inflammation, redness, occasional green or yellow discharge
Treatment: Artificial tears, immuno-modulators, and others depending on the cause

Dry eyes are self-explanatory; they happen when a dog’s eye doesn’t produce enough moisture to stay lubricated. The aqueous part of the tears is produced by the lacrimal glands. Reasons for dry eye can vary, the most common being an immune-mediated destruction of the tear gland. Other times, dogs develop dry eyes when they inherit the condition, as a side effect of medication, due to an injury, or when the nerve that innervates the gland gets damaged.

While dry eyes may seem less concerning than other eye problems in dogs, they can lead to corneal ulcers, chronic infections, corneal pigmentation, and a high level of discomfort. Typically, artificial tears are the way to go when it comes to dry eyes, but some cases may require anti-inflammatories or ointments to help.


7. Ectropion

Basset Hound with noticeable ectropion
Image Credit: Sue Thatcher, Shutterstock
Signs: Droopy or folded out bottom eyelid
Treatment: Surgery, eyedrops

Ectropion occurs when a dog’s lower eyelid droops or folds outward. This means the eyelid doesn’t come in contact with the eye much, so when a pup blinks, they aren’t creating moisture to lubricate the eye or getting rid of debris and dirt. This can lead to inflammation or infections. This eyelid problem occurs more commonly in certain dog breeds, such as Bloodhounds and Bullmastiffs.

Treatment for this issue can vary, depending on how badly the eyelid is sagging or turned outwards. When pups are still growing, it can be treated with temporary lubricating drops. However, most often, surgery is needed to correct the eyelid.


8. Entropion

american bully dog breed with entropion
Image Credit: Todorean-Gabriel, Shutterstock
Signs: Squinting, excess tears, redness, rubbing at eyes
Treatment: Surgery

Entropion is a condition where a dog’s eyelid rolls inward, causing the hair surrounding the eye and the eyelashes to rub against the cornea. Entropion can occur in one or both eyes and the lower or upper lids. As you can imagine, this can cause a lot of pain and result in irritation. If not treated, this condition could lead to a corneal ulcer.

The treatment for this condition is surgical to correct the problem. If the dog is very young and still developing, surgery might be postponed for a few months and your vet may recommend other temporary measures such as eyelid tacking or eyedrops.


9. Eyelid Inflammation (Blepharitis)

dog eyes infection
Image Credit: Tatiane Silva, Shutterstock
Signs: Crustiness around the eyes, yellow or green discharge, rubbing at the eyes, redness
Treatment: Eye drops, oral medication

Eyelid inflammation (blepharitis) is common in dogs and can occur as a result of allergies, parasites, bacterial infections, and immune-mediated problems among others. Infections are often bacterial, but a dog may occasionally develop a fungal infection.

Treatment for blepharitis most often requires medicated eye drops. However, if the infection is severe enough, oral medication may also be needed.


10. Glaucoma

Pug suffering from glaucoma
Image Credit: Yekatseryna Netuk, Shutterstock
Signs: Bumping into things, bulging of the eye, lethargy, pain around the eyes, watery discharge
Treatment: Long-term medication, surgery

Glaucoma occurs when the pressure inside the eye (intraocular pressure or IOP) increases. Why does the pressure increase? Typically, the fluid that is produced in the eye goes out of it to ensure a stable pressure is maintained. But with glaucoma, this balance is altered due to a drainage problem.

Glaucoma is serious and can result in blindness and potentially in the removal of a dog’s eye, so if you suspect your pup has this, you want to take them to the vet immediately. If treated early enough, medication can help reduce how much fluid is produced in the eye and increase drainage. These medications are usually given long-term. If medication doesn’t help, your ophthalmologist may recommend surgery.


11. Progressive Retinal Atrophy (PRA)

Progressive-Retinal-Atrophy

Signs: Night blindness, enlarged pupils, bright eyeshine
Treatment: None

Progressive retinal atrophy is a degenerative disease affecting the retina, which causes cones and rods to die off. Unfortunately, the condition is inherited, and there are often no early signs. Chances are you won’t notice anything wrong with your dog’s eyesight unless they develop night blindness, which can cause them to be nervous and extra cautious about walking around in the dark.

Even more unfortunately, there isn’t a way to treat progressive retinal atrophy. Dogs with this condition will eventually end up blind. The good news is that many pups learn to deal well with this blindness, though it will require work on your part to help get them there.


12. Uveitis

Dog with blue eyes or uveitis
Image Credit: Niraelanor, Shutterstock
Signs: Cloudiness of the eye, redness, squinting, pawing at eyes
Treatment: Varies

Uveitis occurs when the internal vascular tissue of the eye (uvea) gets inflamed. The cause of internal inflammation can vary, as uveitis is usually a sign of something else occurring in the body, like an infection, a tumor, or an immune-mediated disease. Because of this, treatment for uveitis varies depending on the cause, but will always include anti-inflammatory eye drops to minimize the consequences of such inflammation. Treatment will involve treating the cause of the uveitis, as well as the inflammation itself.


13. Eye Prolapse (Proptosis)

vet holding the dog
Image Credit: Banana Images, Shutterstock
Signs: Bulging eye
Treatment: Dependent upon the cause of the bulging

Proptosis is not that common in dogs, but when it occurs, it’s quite distressing and requires immediate veterinary attention. It usually occurs in dog breeds that have shallow eye orbits (sockets), such as brachycephalic dogs, and it happens as a result of trauma. Treatment always involves repositioning the eye back to its normal position as soon as possible and suturing the lids to keep it in place for 1–2 weeks. If your dog’s eye suddenly appears to bulge out when it didn’t before, it’s considered an emergency, so take your pet to the vet immediately!

Divider_Dogs 1

Conclusion

Eye problems in canines are not uncommon. Many things can affect a dog’s eye and cause everything from irritation to blindness. As some issues are considerably worse than others, take your pup to the vet if you aren’t positive about what your dog has. Better safe than sorry!


Featured Image Credit: Angel Sallade, Shutterstock

The post 13 Common Eye Problems in Dogs: Vet-Verified Signs & Treatment Options appeared first on PangoVet.

Can Cats Eat Ferret Food? Vet-Verified Nutrition Facts & FAQ

If you have a multi-pet household, it might be much nicer if they all ate the same thing. However, every species seems to have their own commercial diet available to keep them healthy. Some animals can share one another’s food. But if you have a cat and a ferret, does this rule apply?

Cats and ferrets are obligate carnivores, meaning they need only a meat diet to survive. Because of domestication, other ingredients have been added and tolerated. Since they are so similar in dietary makeup, a cat can technically eat ferret food, but not interchangeably and frequently, so it should only be an “in case of emergency” practice.

The information presented in this article has been reviewed by a veterinary professional. However, this information isn’t intended to provide a specific recommendation for these products. We recommend consulting with your vet before opting to use any of these specific products for your pet.

Divider_Cat Paws

Cats and Ferrets Have Different Dietary Requirements

If you’re wondering if you can interchangeably switch ferret and cat food, the answer is no. On an occasional basis, their diets are similar enough that it won’t hurt them if they get a hold of the other animal’s food, but it will not serve each one long-term.

If your ferret or cat ran out of their normal kibble, you can always give them a little of the other just to sustain until you can get more. However, if you think you can buy a giant bag of ferret food and distribute it to your cat (or vice versa), this is definitely not advisable. Over time, your cat will start to lack essential nutrients that help their body function. It can cause nutritional deficiencies and a decline in overall health if they are only fed ferret food.

cat eating dry food in a silver bowl
Image Credit: Roman Samsonov, Shutterstock

Standard Recipe Differences Between Ferrets and Cats

For comparison sake, we will compare a standard bag of cat food and ferret food to see how different the nutritional content is and how it could be disruptive to one or the other. The most nutritionally friendly diet for both ferrets and cats would be an utterly carnivorous meal full of animal content.

However, it is impractical and expensive to fulfill this request, and carries risks of foodborne parasites, which is why so many people choose commercial diets instead. These diets are designed to match all of the species’ nutritional needs so they aren’t getting too many or too few of vital dietary components.

For this example, we’re going to use a standard ferret commercial food to get you familiar with all of the ingredients that are in most recipes. Then we will show you what most cat food bags look like.

Even though both of these critters are obligate carnivores, you will see that cat food does have grains, fruits, vegetables, and other additives that are outside of that natural diet. Even though a cat’s system has developed to tolerate these ingredients over time, our ferrets haven’t done the same.

Oxbow Essentials Ferret Food

Oxbow Animal Health Essentials Ferret Food

Here is one standard ferret food as an example. Oxbow creates recipes for this particular species with a sterling reputation for optimal nutrition. Here are the details about this recipe.

Guaranteed Analysis

Crude Protein: 42.0%
Crude Fat: 20.0%
Crude Fiber: 3.0%
Moisture: 10.0%

Ingredients

Chicken meal, chicken, chicken fat, egg product, gelatin, rice flour, flaxseed meal, cassava root flour, dried plain beet pulp, lysine, natural chicken liver flavor, fish oil, potassium chloride, taurine, salt, citric acid, and white vinegar

As you can see, there are quite a few animal ingredients with some grain, vitamins, and minerals, but no vegetables or fruits. This is in alignment with their natural diet.


Purina Naturals Cat Chow

Purina Naturals Cat Chow

In this example for cats, we are going to look at Purina Naturals Cat Chow, as it is a standard recipe for cats. Purina is a trusted company with many years in the pet food industry. Let’s look at what they add in the formula.

Guaranteed Analysis

Crude Protein: 34.0%
Crude Fat: 13.0%
Crude Fiber: 3.0%
Moisture: 12.0%
Linoleic Acid: 1.25%
Arachidonic Acid: 0.03%

Ingredients

Chicken, corn gluten meal, chicken byproduct meal, rice, soybean meal, ground yellow corn, ground whole wheat, beef tallow preserved with mixed tocopherols, salmon, natural liver flavor, calcium carbonate, phosphoric acid, salt, and natural flavor.

This recipe contains many more grains but has chicken as the primary ingredient. So, while very similar in composition, there are some notable differences.

The Ingredient Breakdown

As you can see, the ingredients closely mimic one another with some minor differences. Cat food contains less protein than ferret food. You’ll also likely never find a ferret food with vegetables or fruits listed, but cat foods do. Also, you will find corn, wheat, and other grains in many cat food recipes, whereas most ferret foods contain gluten-free grain ingredients.

ferret eating
Image Credit: Artsiom P, Shutterstock

Cats and Ferrets Can Share Common Snacks

If you prepare fresh meat for your cat or ferret, this is something that can be offered interchangeably. If you cook up some lean chicken or organ meats for one of them, you can certainly extend the offer to both. This is really one of the only ways a cat and ferret can share the same food items.

Otherwise, each commercial diet is explicitly designed to match the nutritional needs of each species, which differ. So, while it might not hurt either one of them to have a bite of the other’s food in an emergency, the constant consumption of the wrong type of food can cause health issues and nutrient deficiencies over time.

Divider_dog_cat_food_bowl

Conclusion

So, now you understand that cats and ferrets have very similar dietary requirements. However, ferret food has a much higher protein content than many commercial cat foods. Because of this, it might not hurt them to interchange tidbits of food, but it should never be a common practice.

Neither cat food nor ferret food has the nutritional quality the other requires. So, neither formula will hurt them, but it’s best to stick with their species-specific commercial diets. Remember that you can also offer them similar snacks, like plain meats.


Featured Image Credit: AJSTUDIO PHOTOGRAPHY, Shutterstock

The post Can Cats Eat Ferret Food? Vet-Verified Nutrition Facts & FAQ appeared first on PangoVet.