Dutch Online Veterinarian Service Review 2023: Our Expert’s Opinion

Our Final Verdict

We give Dutch a rating of 5 out of 5 stars.

Quality: 5/5
Pricing: 5/5
Customer Service: 5/5
Value: 5/5

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What is Dutch? How Does it Work?

Pet parents everywhere, rejoice! Dutch offers virtual veterinary services—not only for convenience, from the comfort of home—but more importantly, for those inopportune times when your beloved fur baby is in need of urgent medical care at any time.

With a team of licensed vets available round-the-clock, you can rest assured that you and your pet will never have to suffer the anxiety and dread of having to wait days or weeks for your vet’s next available appointment while your poor baby is already not feeling their best.

Dutch-affiliated veterinarians meet with you and your pet via Zoom, diagnose their symptoms, then prescribe a custom treatment plan to get your fur baby on the road to recovery—all without you ever having to leave your home. You can even be prescribed medication by your vet, which can be ordered and refilled directly on the Dutch platform and delivered right to your door—not to mention, free standard shipping.

One feature in particular that I appreciated was the ability to message my appointed vet through Dutch’s messaging system with follow-up questions about my dog’s treatment plan as needed. This unlimited access to ongoing care post-visit is next level, and something I’ve never been able to do with any other vets before. To me, this is one of several things that makes Dutch’s services so appealing and invaluable to a devoted pet parent like me.

Signing up for an account with Dutch is made super easy on their website (dutch.com), where you can choose between monthly and annual subscriptions, kept affordable to best fit your budget and your pets’ needs.

* It should be noted that Dutch’s veterinary telehealth services are meant to complement your usual in-person veterinary care—not completely replace it—as certain situations are best treated via an in-person vet appointment and treatment plan.

email from dutch

Dutch – A Quick Look

Pros
  • Accessible, round-the-clock veterinary care services

  • Convenient virtual vet visits via Zoom video calls

  • Ongoing post-visit care with your vet through messaging

  • Prescription medication delivered right to your door

  • Affordable subscription plans to choose from

Cons
  • Should have a mobile app version (hopefully soon!)

Dutch Pricing

Dutch offers subscription membership plans—both monthly and annual—for pet parents to choose from. Pricing for their usual subscription plans is as follows:

Monthly: $25 a month (billed monthly)
Annual: $180 a year (saving you 40% overall)*
Annual + Insurance: $288 a year (includes $10,000 emergency insurance)*

* For both of these options, you also have financing options through Afterpay.

What’s more, there are often sales to take advantage of—like their current holiday sale, offering an additional $60 off an annual subscription—making Dutch’s services even more affordable.

Considering you can add up to five pets to your account, the value you get for any of Dutch’s subscription plans practically speaks for itself.

What to Expect from Dutch

Creating a profile on Dutch was super simple and straightforward. To start, I filled out some basic info about my dog, Coco. After setting up my account and password, I chose which subscription plan I wanted, and that was that.

Once my account was set up, I finished setting up my profile with more details about Coco, her general health, any issues she has, and a photo of her—to give Dutch’s vets as much upfront info about her as possible.

coco's profile on dutch

Dutch Contents

  • Round-the-clock vet care over video chat, whenever you need it

  • Over-the-counter and prescription treatments shipped for free

  • Unlimited follow-up care and messaging with your assigned vet

  • Include up to 5 pets per account

  • Monthly and annual subscription offers

  • Optional $10,000 emergency insurance

Quality

I rate Dutch’s quality a resounding 5 out of 5. I have never experienced this level of care, comfort, and ease for both me and my dog. This is my first time ever hearing of a veterinary telehealth service like Dutch, and I’m so happy I was introduced to it. As a dog mom, having the peace of mind of knowing I can schedule a vet appointment almost immediately, if ever in need, is something you just can’t put a price on. But, if you had to, Dutch’s various pricing options are all more than reasonable—which I’ll cover next.

dutch vet appointment

Pricing

As detailed above, Dutch’s different subscription options are all very well priced—considering how much bang you are getting for your buck. With membership starting at $15 a month (with an annual subscription), financing options available, and various sales and deals to take advantage of throughout the year, you really can’t go wrong with Dutch for your virtual veterinary needs.

Especially, as you can include up to five pets on your account, any membership option you choose is a total steal! Hence the 5 out of 5 rating for Dutch’s pricing.

Customer Service

Perhaps the most impressive thing about Dutch to me was their stellar customer service, which absolutely deserves a 5 out of 5 score. Not only was I impressed by the service provided by the vet, but their customer service rep who I was in contact with was so very helpful in answering any questions I had about the platform, ordering prescription meds, shipping options, etc. She was even kind enough to expedite my shipping, free of charge, given the nature of Coco’s current condition—a sweet gesture that I greatly appreciated.

dutch vet appointment

Is Dutch a Good Value?

Absolutely, yes. I’m sure any other pet parents who have utilized Dutch’s exceptional services would agree that Dutch is a great value for the money. Whichever membership option you choose, you are receiving so many priceless benefits for you and your fur baby(s), including little to no wait time for appointments with licensed vets, customized treatment plans, OTC and prescription medication delivered right to your door (with free standard shipping), and most importantly, peace of mind that you and your beloved pets always have quality care available, at any given notice.

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Frequently Asked Questions (FAQ)

What are the benefits of veterinary telehealth like Dutch?

Veterinary telehealth services have many benefits including improved access to veterinary care and medical services, such as vets with specializations and expertise in areas that may not otherwise be accessible to you and your pet. Shortened wait times for services, as well as convenience and efficiency in getting your pet the care it needs when needed are other major benefits of veterinary telehealth services.

It is important to note that Dutch’s services are designed to offer a complementary option to in-person veterinary care.

What are the risks of veterinary telehealth services like Dutch?

Some potential risks of using veterinary telehealth services can include delays in veterinary medical evaluation and treatment caused by technological or equipment failures, as well as security breaches or failures associated with using online services. Additionally, veterinary telemedicine may not be an appropriate method of care for certain situations, for which your Dutch-affiliated vet may refer you to a local vet for an in-person visit if determined necessary.

Importantly, Dutch is intended for non-emergency use only. If your pet is in an emergency or life-threatening condition, please seek in-person emergency veterinary care right away.

Can any pharmacy be used to fulfill medication prescribed by Dutch?

Yes, any prescription approved by a Dutch-affiliated vet can be filled at the pharmacy of your choice, though some transfers may cost a $10 processing fee. However, using Dutch’s partner pharmacy gives you access to discounts and medication delivered right to your door with free standard shipping.

What types of pets does Dutch treat?

Dutch-affiliated  vets currently treat dogs and cats only.

package from dutch

Our Experience with Dutch

My subscription to Dutch couldn’t have come in handier, at a time that I really needed it. My beloved Chihuahua-Terrier fur baby, Coco, was having some recent GI issues. After having one too many holiday treats, poor Coco had bad diarrhea for about a day and a half. That, combined with the rainy weather (and the fact that Coco hates going out in the rain), meant I was stuck cleaning up little poopy surprises all around my apartment for days. Not to mention, it being right before New Year’s weekend meant difficulty getting in to see Coco’s regular vet. Not a great end to the year!

As such, having Dutch’s services available to me and Coco came in so clutch when we were in dire need. I made a virtual vet appointment through Dutch for the next available slot—which, luckily, was only a few hours later. Our appointment was held conveniently via Zoom, and our assigned vet was so professional and informative, as well as patient, attentive, and empathetic toward our situation. She was so great, that I honestly wish I could request her as Coco’s regular vet for all future visits.

For Coco’s customized treatment plan, she gave me specific instructions on how to alter Coco’s diet for the time being, as well as some OTC treatment options to help soothe her discomfort. She also prescribed Coco some diarrhea medication, which was made available in my account right after our call, and super easy to order through the Dutch platform (and discounted, might I add).

As I mentioned above, my favorite feature of Dutch’s telehealth service was the continued care I was able to access by messaging the same vet with any follow-up questions I had—again, something I’ve never had available through Coco’s regular vet office. And she was just as attentive, detailed, and thorough in her care instructions via message as she was during our visit.

When ordering Coco’s medication, there was only the free standard shipping option available (5–7 days). As Coco’s situation was somewhat urgent, I reached out to Dutch’s customer service team to ask about paying extra for expedited shipping. After explaining Coco’s current condition, the rep assisting me was able to arrange for expedited shipping and was nice enough to waive the shipping fees for me.

With all that said, I am not only thoroughly impressed but deeply grateful to the folks at Dutch for offering such outstanding service all around. What started off as a nightmare of a situation at such an inopportune time, ended up being resolved rather seamlessly with the help and care of Dutch. It’s obvious that the Dutch team strives to bring pet parents everywhere comfort, peace of mind, and top-tier veterinary care and service. I highly recommend Dutch’s platform and services to all fellow pet parents—in fact, I’ve already shared my experience with my family and friends.

coco looking at the treatment from dutch vet

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Conclusion

Dutch offers online vet care when you need it, through the convenience of a veterinary telehealth service and platform. With affordable membership options to choose from, pet parents (specifically, dog and cat parents) are able to access veterinary care, customized treatment plans, and even prescription medication delivered right to your door—all conveniently through the Dutch platform.

With a team of online vets available round-the-clock, pet parents can enjoy the peace of mind of knowing their beloved fur babies have access to quality veterinary care whenever they need it—especially outside of your regular vet’s normal office hours. Unlimited access to licensed vets includes ongoing care and follow-ups through Dutch’s messaging system—meaning your care continues well past your video appointment, should you need it!

The post Dutch Online Veterinarian Service Review 2023: Our Expert’s Opinion appeared first on Pet Keen.

How to Keep Your Dog Calm When Guests Arrive (10 Great Tips)

When you have guests over, does your dog lose self-control and go crazy? If so, you’re not alone! Many dogs, especially puppies, enjoy meeting new people, and they’re going to welcome visitors with open arms.

But if you have an overly excited dog, unfortunately, their energy can sometimes accidentally hurt someone. As a pet parent, calming your dog is your responsibility and an expression of your love and care for them.

Keep reading to get all 10 proven tips on how to keep your dog calm when guests arrive!

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10 Tips on How to Keep Your Dog Calm When Guests Arrive

1. Socialize Your Dog Early

During the first three months of life, puppies will go through a socialization period that permanently shapes their future personalities and how they react to their surroundings as adults.

The best way to create calm behavior around people is to socialize your dog early by gently exposing them to a wide variety of people, places, and situations. It helps your dog feel calmer in the presence of visitors and other animals.

group of people with a dog sitting on a picnic blanket on the grass
Image Credit: Helena Lopes, Pexels

2. Start Training Your Dog as Soon as Possible

If you want to change your dog’s behavior in the long run, you must start training them immediately.

Here’re the key steps that encourage calm greetings and shift attention back to you (the owner):

  • Ask friends who are not afraid of dogs and unfamiliar with your furry friend to assist you in training. Make sure you have plenty of treats available to encourage desired behaviors.

  • Jumping boosts your dog’s excitement and makes it harder to bring them back down to a calm state. So, take away their chance to jump by starting every introduction with your dog on a leash beside you.

  • If your dog gets excited, use high-value treats or a fun toy to redirect their focus to you and make them sit.

  • When your dog is fully focused, tell them to “go say hi” to your assistant.

  • Allow them to say hi to that person for a few seconds, then call them back to you immediately to receive a treat.

As you keep doing this, you’ll find that your dog can remain calm for longer when greeting. It’s crucial to practice these steps before you have guests because practicing during the actual event will likely lead to chaos.

Bird dog training in the field
Image Credit: John Tuesday, Unsplash

3. Never Allow Your Dog to Jump Up on You

Unfortunately, many owners frequently create bad habits in their dogs without realizing it. Your dog will learn that jumping on people is acceptable if you let them do it to you. So when coming home from work or the store, refuse to greet your pup that way unless all four paws are on the floor.

As soon as they jump up, turn your back. If they run around to jump up again, turn the other way. Repeat this until they calm down and stop jumping.

Dog consistent training
Image Credit: DestinyWiens, Unsplash

4. Draw Their Attention Elsewhere

You can engage your furry friend in a stimulating or entertaining activity to redirect their attention during someone’s arrival.

You can also let your dog self-soothe by spreading tasty treats onto a licking mat. It has been shown that the repetitive action of licking causes the brain to release endorphins, which in turn have a calming effect in dogs.

a woman training a dog
Image Credit: Pezibear, Pixabay

5. Put Your Dog in Their Favorite Space

If your dog doesn’t have their own space, now is the time to give them one. It can be a unique bed, blanket, crate, kennel, or a spot in your house that attracts them the most.

If your dog gets too excited and starts jumping or barking, put them in their favorite spot with a hollow toy that you can fill with mouthwatering peanut butter and treats. Keep them busy for about 30 minutes, and then take them out again to meet everyone.

dog bed with yellow blanket
Image Credit: everymmnt, Shutterstock

6. Leash Your Dog

Most people use an excited voice when greeting dogs, which obviously increases their excitement! Sometimes, a simple act like putting a leash on your dog can make all the difference because it gives you more control and reminds your dog not to jump. It also gives him indications of a walk or a ride to the dog park, and he’d like a little of that.

affenpinscher dog breed on a leash
Image Credit: Blick, Shutterstock

7. Stay Calm

Being calm when guests arrive is also very important. The ability of dogs to communicate with humans is unlike any other in the animal kingdom. Remember that they are experts at reading our emotions, so if you feel anxious, they may react accordingly. You will want your dog to be mentally relaxed when they meet your guests.

When the doorbell rings or someone knocks on the door, don’t race to open it because that will make your dog feel excited and run after you right away. Instead, tell them to sit and stay still before you gently open the door.

Dog owner
Image Credit: Piqsels

8. Ask Guests to Ignore Your Dog

This tip works very well if your guests aren’t dog people! If someone gives the vibe that they don’t feel comfortable around dogs, tell them to ignore the dog when they arrive. It’s a win-win. Your guests will be more at ease, and your dog will be less agitated.

group of people having a meeting
Image Credit: Piqsels

9. Make Sure Your Dog Isn’t Bored

Without adequate exercise and stimulation, your furry friend can become bored, engage in inappropriate behaviors, and cause trouble at the door. So, to relieve their pent-up energy, take them for a daily walk. The more outdoor exercise they receive, the easier it will be for them to relax at home, even if something interesting happens.

boston terrier dog playing with owner
Image Credit: guvo59, Pixabay

10. Go Out for a Walk Together

If you have guests who would love to go for a walk, this is a great way to introduce someone to your dog. But don’t allow them to greet people until after a walk, as this time they will be much calmer and able to do so without jumping.

Note that many areas, from small city parks to state and national parks, don’t allow dogs to be off-leash. Therefore, you should keep your dog on a leash in public areas unless it’s an off-leash zone to avoid injury and discomfort to people and native animals.

dog walking in the park
Image Credit: Piqsels

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Conclusion

The 10 tips in this article won’t change your dog’s behavior overnight. But with regular practice, your dog will learn that being calm when guests arrive is far more rewarding than being hyperactive, and after that, they’re more likely to behave politely. However, if you have done everything in your power and they’re still unable to be calm, you should discuss the issue with your veterinarian.


Featured Image Credit: Mylene2401, Pixabay

The post How to Keep Your Dog Calm When Guests Arrive (10 Great Tips) appeared first on Pet Keen.

10 Reasons Why Pets Are Great for Kids

Animals entertaining us with their strange behavior can positively impact our emotional health. You may have a child who has asked you repeatedly about getting a pet, and you haven’t made a final decision. If you have the resources to care for a pet and no one is allergic, pets can be an excellent addition to the family, and we’ll examine why below.

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10 Reasons Why Pets Are Great for Kids

1. Teaches Responsibility

Tasks like cleaning out the fish tank or taking the dog for a walk teach children to be responsible and give them a sense of achievement. It teaches them dependability. If you need to take the dog for a walk after being out of the house all day, you’re teaching your child the importance of thinking and empathizing with another living creature that is also dependent on them. Pets will also offer a sense of empowerment. Children move through the world having decisions made for them but keeping a pet can make them feel more grown up.


2. Provides Companionship & Comfort

kid and german shepherd dog puppy
Image Credit: Stone36, Shutterstock

Children can find security and support from their pets, which generally means they will often feel less anxious or withdrawn. Pets can help with confidence and learning. A child that is reluctant to read aloud in school might feel more comfortable reading to their pet, as they see them as a non-judgmental audience they can practice on.


3. Encourages Activity

Pets encourage owners to take them for walks or play with them, so owning a pet gets your child outside and moving. This will benefit their overall health.


4. Reduces Allergies

A study1 in 2017 found that babies with pets in the home are less likely to develop allergies because they are exposed to allergens such as pet dander and dirt that their pets have brought into the house.


5. Strengthens Bond With Family

Kids Playing with White Cat
Image Credit: cottonbro studio, Pexels

Pets are instrumental in bringing people together. You can do activities with your child and their pet, like walking the dog or feeding the pet together. They’re simple tasks but can be enjoyable, especially when done together.


6. Lowers Blood Pressure

Stroking an animal has been known to lower blood pressure which, in turn, decreases anxiety levels. This doesn’t just extend to pets that children can cuddle. Talking to a bird or a fish can also benefit a child’s temperament.


7. Teaches About Loss or Grief

Pets are often seen as family members; they teach children how to deal with grief when they die. Loss is complex to navigate, and sometimes a pet dying will be the first time a child experiences the death of a loved one. Children will learn coping skills and the importance of a support system as you help them process this loss.


8. Pets Can Change Behavior

kids feeding a dog by hand on the patio
Image Credit: cottonbro studio, Pexels

Pets have needs and personalities that are their own. They make mistakes, get scared, and have strengths and weaknesses. They also need to communicate their wants and needs, and your child will need to learn the pet’s routine and anticipate its needs. They will learn to be tolerant of differences and accept new responsibilities.


9. Teach Social Skills

Pets provide lessons in boundaries, respect, connection, and empathy. Pets need attention and care, and a child must be empathetic and compassionate to form a strong bond with their pet.


10. They’re Fun!

Whichever pet you have, the truth is that having a pet is fun. Each has its own unique personality that you and your child will enjoy getting to know.

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Conclusion

There are many reasons a pet makes the perfect addition to a family. When making this decision, you must also consider which animal is suitable for your family. Research is your best friend, as is discussing it with your family. Pets take up a lot of space and demand attention, so the whole family needs to be on board. Whichever pet you select, we’re sure it’ll be no time before it’s fast friends with everyone, not just your kid!


Featured Image Credit: Rebecca Scholz, Pixabay

The post 10 Reasons Why Pets Are Great for Kids appeared first on Pet Keen.